Terms of Use

These Terms of Use (collectively with Apartment Therapy’s Privacy Policy at https://www.apartmenttherapy.com/about/privacy-policy, the “Terms”) applies to your use of all sites, mobile sites, and applications (collectively, the “Sites”) to which the Terms are linked including, but not limited to “www.apartmenttherapy.com”, “https://www.thekitchn.com/”, “https://www.cubbyathome.com/”, and “https://www.dormtherapy.com/”, and the services, features, content or applications (together with the Sites, the “Services”) offered by Apartment Therapy, LLC and our affiliated brands (“Apartment Therapy,” “we,” “us,” or “our”) on the Sites. Please read these Terms carefully as they set forth the legally binding terms and conditions for your use of our Services.

THESE TERMS REQUIRE YOU TO ARBITRATE DISPUTES RATHER THAN GOING TO COURT, GRANT US CERTAIN RIGHTS AND LICENSES, PROVIDE US CERTAIN INDEMNITIES, WAIVE CERTAIN OF YOUR RIGHTS AND REMEDIES, AND LIMIT OUR LIABILITY AND OBLIGATIONS TO YOU. READ THEM CAREFULLY AND DO NOT ACCESS OR USE THE SITES OR SERVICES OR PURCHASE OUR PRODUCTS OR SERVICES IF YOU DO NOT AGREE TO THESE TERMS.

YOU AGREE THAT THESE TERMS ARE SUPPORTED BY GOOD AND VALUABLE CONSIDERATION, THE RECEIPT AND SUFFICIENCY OF WHICH YOU HEREBY ACKNOWLEDGE. SUCH CONSIDERATION INCLUDES, WITHOUT LIMITATION, YOUR USE OF THE SITES AND THE MATERIALS AND INFORMATION AVAILABLE ON THE SITES AND THE POSSIBILITY OF PUBLICATION OR PUBLICITY OF YOUR USER CONTENT.

We reserve the right to change any of these Terms at any time without prior notice to you. We may, but are not required to, provide you with notice of such changes, such as by sending an email, providing a notice through the Sites, or posting the updated Terms with a revised effective date. Unless we say otherwise in our notice, the amended Terms will be effective immediately, and your continued use of the Services after we provide such notice will confirm your acceptance of the changes. YOU FURTHER AGREE THAT THE AMENDED TERMS SHALL APPLY RETROACTIVELY TO ALL INTERACTIONS BETWEEN US AND YOU GOING FORWARD, INCLUDING RESOLUTION OF ANY DISPUTE(S) ARISING PRIOR TO YOUR AGREEMENT TO THE AMENDED TERMS, WHETHER OR NOT NOTICE OF SUCH DISPUTE WAS PROVIDED OR ARBITRATION WAS INITIATED PRIOR TO YOU RECEIVING NOTICE OF THE AMENDED TERMS. If you do not agree to the amended Terms, you must immediately cease use of the Services.

Unless explicitly stated otherwise, any new features or functionality that augment or enhance the Sites or Services will be subject to these Terms.

The Sites and included content (and any derivative works or enhancements of the same) including, but not limited to, all text, illustrations, files, images, software, scripts, graphics, photos, sounds, music, videos, information, content, materials, products, services, URLs, technology, documentation and interactive features (collectively, the “Site Content”), and all intellectual property rights to the same, are owned by us, our licensors or both. Additionally, all trademarks, service marks, trade names and trade dress that may appear on the Sites are owned by us, our licensors or both. Except for the limited use rights granted to you in these Terms, you shall not acquire any right, title or interest in the Sites or any Site Content. Any rights not expressly granted in these Terms are expressly reserved.

A. Access to the Sites including, without limitation, the Site Content, is provided for your information and personal, non-commercial use only. When using the Sites, you agree to comply with all applicable federal, state and local laws including, without limitation, copyright law. Except as expressly permitted in these Terms, you may not use, reproduce, distribute, create derivative works based upon, publicly display, publicly perform, publish, transmit or otherwise exploit Site Content for any purpose whatsoever without obtaining prior written consent from us or, in the case of third-party content, its respective owner. In certain instances, we may permit you to download or print Site Content or both. In such a case, you may download or print (as applicable) one copy of Site Content for your personal, non-commercial use only. You acknowledge and agree that you do not acquire any ownership rights by downloading or printing Site Content.

B. Except as expressly permitted in these Terms, you may not:

i. remove, alter, cover or distort any copyright, trademark or other proprietary rights notice on the Sites or Site Content;

ii. circumvent, disable or otherwise interfere with security-related features of the Sites including, without limitation, any features that prevent or restrict use or copying of any content or enforce limitations on the use of the Sites or Site Content;

iii. use an automatic device (such as a robot or spider) or manual process to copy or “scrape” the Sites or Site Content for any purpose without the express written permission of Apartment Therapy;

iv. collect or harvest any personally identifiable information from the Sites including, without limitation, user names, passwords or email addresses;

v. visit the Sites with the intention, in whole or in part, of asserting a lawsuit or claim in arbitration against us;

solicit other users to join or become members of any commercial online service or other organization;

vi. attempt to or interfere with the proper working of the Sites or impair, overburden or disable the same;

vii. decompile, reverse engineer or disassemble any portion of the Sites;

viii. use network-monitoring software to determine architecture of or extract usage data from the Sites;

ix. encourage conduct that violates any local, state or federal law, either civil or criminal, or impersonate another user, person or entity (e.g., using another person’s Membership without permission);

x. violate U.S. export laws, including, without limitation, the Export Administration Act and the Export Administration Regulations administered by the Department of Commerce; or

xi. engage in any conduct that restricts or inhibits any other user from using or enjoying the Sites.

C. Notwithstanding anything to the contrary contained in clause (B)(iii) above, Apartment Therapy grants public search engine operators permission to use automatic devices (such as robots or spiders) to copy Site Content from the Sites for the sole purpose of creating (and only to the extent necessary to create) a searchable index of Site Content that is available to the public. We reserve the right to revoke this permission (generally or specifically) at any time.

D. You agree to cooperate fully with Apartment Therapy to investigate any suspected or actual activity that is in breach of these Terms.

We hereby grant you a non-exclusive, limited license, revocable at our discretion, for any reason and for no reason, for you to link to the Sites home page from any site you own or control that is not commercially competitive with the Sites and does not criticize or otherwise injure us, so long as the site where the link resides, and all other locations to which such site links, comply with all applicable laws and do not in any way abuse, defame, stalk, threaten or violate the rights of privacy, publicity, intellectual property or other legal rights of others or, in any way, post, publish, distribute, disseminate or facilitate any inappropriate, infringing, defamatory, profane, indecent, obscene or illegal/unlawful information, topic, name or other material or that violates the spirit of our mission. Such a link is not an endorsement of such other site(s) by us. All of our rights and remedies are expressly reserved.

A. In order to access or use some features of the Sites, you will have to become a registered user. If you are under the age of eighteen, then you are not permitted to register as a user or otherwise submit personal information to Apartment Therapy.

B. If you become a registered user, you will provide true, accurate and complete registration information and, if such information changes, you will promptly update the relevant registration information. During registration, you will create a username and password (a “Membership”), which may grant you access to certain areas of the Sites not available to non-registered users. You are responsible for safeguarding and maintaining the confidentiality of your Membership. You are solely responsible for the activity that occurs under your Membership, whether or not you have authorized the activity. You agree to notify us immediately at legal@apartmenttherapy.com of any breach of security or unauthorized use of your Membership.

A. We may now or in the future permit users to post, upload, transmit through or otherwise make available on the Sites (collectively, “submit”) messages, comments, text, illustrations, files, images, graphics, photos, sounds, music, videos, information, content and/or other materials (“User Content”). Subject to the rights and license you grant herein, you retain all right, title and interest in your User Content. It is your sole responsibility to monitor and protect any intellectual property rights that you may have in your User Content, and we do not accept any responsibility for the same. The interactive areas of the Sites are provided to give users a forum to express their opinions and share their ideas and information. To protect your safety, please use your best judgment when submitting information to the Sites. We particularly discourage divulging personal phone numbers and addresses or other information that can be used to identify or locate you on the public areas of the Sites. We do not guarantee any confidentiality with respect to User Content, even if it is not published on the Sites.

B. You shall not submit any User Content protected by copyright, trademark, patent, trade secret, moral right or other intellectual property, personal, contractual, proprietary or other third-party right without the express permission of the owner of the respective right. You are solely liable and agree to indemnify us for any damage resulting from your failure to obtain such permission or from any other harm resulting from User Content that you submit.

C. By submitting any User Content on, or communicating with, the Sites or other channels (including, but not limited to posting a comment to a Sites post; publishing a picture or video on our social media profile; participating in an Internet conversation by publishing a Tweet that incorporates a hashtag encouraged by or otherwise referencing us or the Sites, or via Instagram or other social media platform; submitting User Content to us via email in response to a request for submissions on the Sites or other social media platform), you represent, warrant and covenant that you will not submit any User Content that:

i. violates or infringes in any way upon the rights of others, including, but not limited to, any copyright, trademark, patent, trade secret, moral right or other intellectual property, personal, contractual, proprietary or other third-party right of any person or entity;

ii. impersonates another or is unlawful, threatening, abusive, libelous, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane, pornographic, lewd, lascivious, filthy, excessively violent, harassing or otherwise objectionable;

iii. encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law;

iv. is an advertisement for goods or services or a solicitation of funds;

v. includes personal information such as messages that identify phone numbers, social security numbers, account numbers, addresses or employer references;

vi. contains a formula, instruction or advice that could cause harm or injury;

vii. is a chain letter of any kind; or

viii. would result in us having any obligation or liability to any party.

Moreover, any conduct by a user that in our sole discretion restricts or inhibits any other user from using or enjoying the Sites will not be permitted.

D. By submitting User Content to us, simultaneously with such posting you automatically grant, or warrant that the owner has expressly granted, to us a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, fully sublicensable and transferable right and license to use, record, sell, lease, reproduce, distribute, create derivative works based upon (including, without limitation, translations), publicly display, publicly perform, transmit, publish and otherwise exploit the User Content (in whole or in part) as we, in our sole discretion, deem appropriate, including, without limitation: (i) in connection with our business; and (ii) in connection with the businesses of our successors, parents, subsidiaries and their related companies. We may exercise this grant in any format, media or technology now known or later developed for the full term of any copyright that may exist in such User Content. Furthermore, you also grant other users permission to access your User Content and to use, record, sell, lease, reproduce, distribute, create derivative works based upon, publicly display, publicly perform, transmit, publish and otherwise exploit your User Content for personal, non-commercial use as permitted by the functionality of the Sites and these Terms. The granted rights include the right to configure, host, index, cache, digitize, compress, optimize, modify, edit, adapt and remove such content and combine the same with other materials. Furthermore, we are free to use any ideas, concepts, know-how or techniques contained in any User Content you submit without any remuneration or obligation to you.

E. By submitting User Content, you also grant us the right, but not the obligation, to use your biographical information including, without limitation, your name and geographical location in connection with broadcast, print, online or other use or publication of your User Content. Notwithstanding the foregoing, you waive any and all claims you may now or later have in any jurisdiction to so-called “moral rights” or rights of “droit moral” with respect to such User Content.

F. We reserve the right to display advertisements in connection with your User Content and to use your User Content for advertising and promotional purposes. You acknowledge and agree that your User Content may be included on the Sites and advertising networks of our distribution partners and third-party service providers (including their downstream users).

G. We have the right, but not the obligation, to monitor User Content. Please exercise caution and common sense when posting or viewing User Content. We have no obligation to post, maintain or otherwise make use of User Content and do not guarantee distribution of User Content. Further, we reserve the right to delete, move or edit any User Content submitted at any time, for any reason and in our sole discretion. We may discontinue operation of the Sites, or your use of the Sites, in either case in whole or in part, at our sole discretion. You have no right to maintain or access your User Content on the Sites and we have no obligation to return your User Content or otherwise make it available to you.

H. The rights granted by you hereunder may not be terminated, revoked or rescinded and are not subject to reversion. If you become aware that User Content you have submitted includes any material for which you lack the unrestricted right to grant us the rights set forth above without obligations or liability to any third party, you agree to promptly provide us with detailed written notice thereof to Apartment Therapy, LLC, 270 Lafayette Street, Suite 1300, New York, New York 10012 (Attn: DMCA Agent), or fax number (801) 996-7174.

A. We provide the Sites including, without limitation, Site Content and User Content, for entertainment, educational and/or promotional purposes only. You may and should not rely on any information or opinions expressed on the Sites for any other purpose. In all instances, it is your responsibility to evaluate the accuracy, timeliness, completeness or usefulness of Site Content or User Content. Under no circumstances will we be liable for any loss or damage caused by your reliance on any Site Content or User Content.

B. In many instances, Site Content will include content posted by a third party or will represent the opinions and judgments of a third party, including, without limitation, User Content. We do not endorse, warrant and are not responsible for the accuracy, timeliness, completeness or reliability of any opinion, advice or statement made on the Sites by anyone other than authorized employees or spokespersons of Apartment Therapy while acting in their official capacities.

C. If there is a dispute between persons accessing the Sites or between persons accessing the Sites and any third party, we are under no obligation to become involved. If there is such a dispute, you hereby release Apartment Therapy and its officers, directors, employees, partners, successors, agents, distribution partners, affiliates, subsidiaries and their related companies from claims, demands, and damages of every kind or nature arising out of, relating to, or in any way connected with such dispute.

D. The Sites may contain links to other sites maintained by third parties. We do not operate or control, in any respect, or necessarily endorse the content found on these third-party sites. You assume sole responsibility for your use of third-party links. We are not responsible for any content posted on third-party sites or liable to you for any loss or damage of any sort incurred as a result of your dealings with any third party or their sites.

E. The Sites does not provide any medical advice. No Site Content is intended to be professional medical advice, diagnosis or treatment, or a substitute thereof. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or a wellness program. Never disregard professional medical advice or delay in seeking it because of something you have read on the Sites.

The Sites may include certain services that may be available via your mobile phone, including, without limitation, (i) the ability to upload to the Sites via your mobile phone (“Mobile Uploads”), (ii) the ability to receive and reply to messages and to send content and messages using text messaging (“Mobile Texts”), and (iii) the ability to access the Sites from your mobile phone (“Mobile Web”) (collectively, the “Mobile Services”). We do not currently charge for Mobile Services. Your carrier’s normal messaging, data and other rates and fees will, however, still apply. By using the Mobile Services you agree that we may communicate with you regarding the Sites and our partners by SMS, MMS, text message or other electronic means to your mobile device and that certain information about your usage of the Mobile Services will be communicated to us.

The Apartment Therapy Alerts service (the “Service”) is operated by Apartment Therapy. Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). 

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and Data Rates May Apply.

Text messages may be sent using an automatic telephone dialing system or other technology. Your consent to receive autodialed marketing text messages is not required as a condition of purchasing any goods or services. If you have opted-in, the Service provides updates, alerts, information, promotions, specials, and other marketing offers from Apartment Therapy via text messages through your wireless provider to the mobile number you provided. Message frequency is recurring. Text the single keyword command STOP to +1 833-877-6762 to cancel at any time. You’ll receive a one-time opt-out confirmation text message. If you have subscribed to other Apartment Therapy mobile message programs and wish to cancel, you will need to opt-out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to +1 833-877-6762 or email help@apartmenttherapy.com.

We may change any short code or telephone number we use to operate the Service at any time. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you change your mobile phone number, you agree to opt out of the Service prior to changing your mobile number.

You agree to indemnify, defend, and hold us harmless from any third party claims, liability, damages or costs arising from your use of the Service or from you providing us with a phone number that is not your own.

You agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

You agree to indemnify and hold harmless Apartment Therapy and its officers, directors, employees, partners, successors, agents, affiliates, subsidiaries and their related companies from and against any and all claims, liabilities, losses, damages, obligations, costs and expenses (including reasonable attorneys’ fees and costs) arising out of, related to, or that may arise in connection with: (i) your access to or use of the Sites; (ii) User Content provided by you or through use of your Membership; (iii) any actual or alleged violation or breach by you of these Terms; (iv) any actual or alleged breach of any representation, warranty or covenant that you have made to us; or (v) your acts or omissions. You agree to cooperate fully with us in the defense of any claim that is the subject of your obligations hereunder.

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE SITES IS AT YOUR SOLE RISK. THE SITES AND SITE CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, WITHOUT LIMITING THE FOREGOING AND TO THE FULLEST EXTENT PERMITTED BY LAW, APARTMENT THERAPY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, PARTNERS, SUCCESSORS, AGENTS, DISTRIBUTION PARTNERS, AFFILIATES, SUBSIDIARIES AND THEIR RELATED COMPANIES DISCLAIM ANY AND ALL WARRANTIES INCLUDING ANY: (i) WARRANTIES THAT THE SITES WILL MEET YOUR REQUIREMENTS; (ii) WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY, SECURITY, USEFULNESS, TIMELINESS OR INFORMATIONAL CONTENT OF THE SITES OR SITE CONTENT; (iii) WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; (iv) WARRANTIES FOR SERVICES OR GOODS RECEIVED THROUGH OR ADVERTISED ON OR ACCESSED THROUGH THE SITES; (v) WARRANTIES CONCERNING THE ACCURACY OR RELIABILITY OF THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITES; (vi) WARRANTIES THAT YOUR USE OF THE SITES WILL BE SECURE OR UNINTERRUPTED; AND (vii) WARRANTIES THAT ERRORS IN THE SOFTWARE WILL BE CORRECTED.

A. UNDER NO CIRCUMSTANCES SHALL APARTMENT THERAPY OR ITS OFFICERS, DIRECTORS, EMPLOYEES, PARTNERS, SUCCESSORS, AGENTS, DISTRIBUTION PARTNERS, AFFILIATES, SUBSIDIARIES OR THEIR RELATED COMPANIES BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES (EVEN IF APARTMENT THERAPY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), ARISING OUT OF, RELATING TO, OR IN ANY WAY CONNECTED WITH THE SITES, SITE CONTENT, USER CONTENT, OR THESE TERMS. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITES, INCLUDING, WITHOUT LIMITATION, THE SITE CONTENT, IS TO STOP USING THE SITES AND/OR SERVICES. SUCH LIMITATION SHALL ALSO APPLY TO DAMAGES INCURRED BY REASON OF SERVICES OR PRODUCTS RECEIVED THROUGH OR ADVERTISED IN CONNECTION WITH THE SITES OR ANY LINKS ON THE SITES, AS WELL AS BY REASON OF ANY INFORMATION OR ADVICE RECEIVED THROUGH OR ADVERTISED IN CONNECTION WITH THE SITES OR ANY LINKS ON THE SITES. SUCH LIMITATION SHALL ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY REASON OF ANY CONTENT POSTED BY A THIRD PARTY OR CONDUCT OF A THIRD PARTY ON THE SITES, INCLUDING THE USER CONTENT.

B. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, IN NO EVENT SHALL THE CUMULATIVE LIABILITY OF APARTMENT THERAPY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, PARTNERS, SUCCESSORS, AGENTS, DISTRIBUTION PARTNERS, AFFILIATES, SUBSIDIARIES AND THEIR RELATED COMPANIES EXCEED THE GREATER OF THE TOTAL PAYMENTS RECEIVED FROM YOU BY APARTMENT THERAPY DURING THE PRECEDING TWELVE (12) MONTH PERIOD OR ONE HUNDRED DOLLARS ($100). FURTHERMORE, YOU AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF, RELATING TO, OR IN ANY WAY CONNECTED WITH THE SITES OR THESE TERMS MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION SHALL BE PERMANENTLY BARRED.

C. In some jurisdictions, limitations of liability are not permitted. In such jurisdictions, some of the foregoing limitations may not apply to you; however, these limitations shall apply to the fullest extent permitted by law in such jurisdictions.

A. We reserve the right in our sole discretion and at any time to terminate or suspend your Membership and/or block your access to the Sites for any reason, including, without limitation, if you have failed to comply with the letter and spirit of these Terms. You agree that Apartment Therapy shall not be liable to you or any third party for any termination or suspension of your Membership or for blocking your access to the Sites.

B. If you become a registered user, you may terminate your Membership at any time by sending an e-mail to legal@apartmenttherapy.com.

C. Any suspension or termination shall not affect your obligations to us under these Terms. The provisions of these Terms which by their nature should survive the suspension or termination of your Membership or these Terms shall survive, including, but not limited to, the rights and licenses that you have granted hereunder, indemnities, releases, disclaimers, limitations on liability, provisions related to choice of law, dispute resolution, no class action, no trial by jury and all of the miscellaneous provisions in Section 20 below.

A. Apartment Therapy respects the intellectual property rights of others and expects its users to do the same. In appropriate circumstances and at its sole discretion, Apartment Therapy may terminate and/or disable the Membership of users who it suspects to be infringers of the copyrights (or other intellectual property rights) of others. Additionally, in appropriate circumstances and in its sole discretion, Apartment Therapy may remove or disable access to material on any of its Sites or hosted on its systems that may be infringing or the subject of infringing activity.

B. In accordance with the Digital Millennium Copyright Act of 1998, Title 17 of the United States Code, Section 512 (“DMCA”), we will respond promptly to claims of copyright infringement that are reported to the agent that we have designated to receive notifications of claims of copyright infringement (its “Designated Agent”). Apartment Therapy’s Designated Agent may be reached at:

Apartment Therapy, LLC

270 Lafayette Street, Suite 1300

New York, New York 10012

Attn: DMCA Agent

or

Email us at legal@apartmenttherapy.com

C. If you are a copyright owner (or are authorized to act on behalf of the copyright owner) and believe that your work’s copyright has been infringed, please report your notice of infringement to us by providing our Designated Agent with a written notification of claimed infringement that includes substantially the following:

i. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

ii. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;

iii. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;

iv. Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an electronic mail address at which you may be contacted;

v. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law; and

vi. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

We will investigate notices of copyright infringement and take appropriate actions under the DMCA. Inquiries that do not follow this procedure may not receive a response.

These Terms shall be construed in accordance with the laws of the State of New York without regard to its conflict of laws rules. Any legal proceedings against Apartment Therapy that may arise out of, relate to, or be in any way connected with the Sites or these Terms shall be subject to arbitration, as provided below, however, if for any reason it is determined by a court or arbitrator that the arbitration provision below is unenforceable or that a dispute is not otherwise subject to arbitration, any suit or claim must then be brought exclusively in the state or federal courts of New York located in New York County and you hereby waive any jurisdictional, venue or inconvenient forum objections to such courts.

In the Dispute Resolution Section only, “we” and “us” are used to refer to you and Apartment Therapy together.

A. We each agree to first contact the other party with any disputes and provide a written description of the problem, all relevant documents/information and the proposed resolution. You agree to contact us with disputes by contacting us at the address provided in these Terms. We will contact you based on the contact information you have provided us.

B.

We each agree to finally settle all disputes (as defined and subject to any specific exceptions below) only by arbitration on an individual and non-class basis. In arbitration, there is no judge or jury and your right to appeal or seek review is limited. However, just as a court would, the arbitrator must honor the terms and limitations in these Terms and can award the same damages and relief. The arbitrator’s decision and award, which shall be in writing and shall state the arbitrator’s reasoning and any relevant evidence or legal principles supporting the decision, is final and binding, with some exceptions under the Federal Arbitration Act (“FAA”), and judgment on the award may be entered in any court with jurisdiction. We each also agree as follows:

i. “Disputes” are any claims or controversies against each other related in any way to the Sites, Site Content or these Terms – this includes claims you bring against our officers, directors, employees, partners, successors, agents, affiliates, subsidiaries and their related companies, and claims Apartment Therapy may bring against you.

ii. If either of us wants to arbitrate a dispute, we agree to send written notice to the other party providing a description of the dispute, previous efforts to resolve the dispute, all supporting documents/information, and the proposed resolution. We will send notice to you based on the contact information you have provided us and notice to us must be sent to: Apartment Therapy, LLC, ATTN: Legal Department, 270 Lafayette Street, Suite 1300 , New York, New York 10012. We agree to make attempts to resolve the dispute. If we cannot resolve the dispute within forty-five (45) days of receipt of the notice to arbitrate, then we may submit the dispute to formal arbitration.

iii. The FAA applies to these Terms,  governs the interpretation and enforcement of this arbitration provision, including whether a dispute is subject to arbitration, and to the maximum extent allowable under applicable law, shall preempt application of state laws governing arbitration, including without limitation, provisions of the California Arbitration Act governing the payment, or shifting, of fees or costs of arbitration.

iv. The arbitration will be administered by the American Arbitration Association (“AAA”) under its arbitration rules, including where applicable, AAA’s Mass Arbitration Supplementary Rules and corresponding fee schedule If any AAA rule conflicts with these Terms, these Terms will apply. You can obtain procedures, rules and fee information from the AAA at 1-800-778-7879 or www.adr.org.

v. The arbitration will be conducted by a single neutral arbitrator and will take place in New York, New York, unless otherwise required by law. The federal or state law that applies to these Terms will also apply during the arbitration.

vi. We each agree that no dispute may be pursued in arbitration on a classwide or representative basis, but that where applicable, the  AAA Mass Arbitration Supplementary Rules shall permit consolidation of claims to be heard by a single Merits Arbitrator, and such consolidation shall be encouraged in the interest of arbitral economy. If for any reason any court or arbitrator holds that this restriction is unconscionable or unenforceable, then our agreement to arbitrate doesn’t apply and the dispute must be brought in court.

vii. The prevailing party in the arbitration will be entitled to recover its costs and expenses, including reasonable attorneys’ fees and experts’ fees, which are incurred in connection with the arbitration, unless prohibited by applicable law.

C. Either of us may bring qualifying claims in small claims court.

TO THE EXTENT ALLOWED BY LAW, YOU WAIVE ANY RIGHT TO PURSUE DISPUTES ON A CLASSWIDE OR REPRESENTATIVE BASIS; THAT IS, TO EITHER JOIN A CLAIM WITH THE CLAIM OF ANY OTHER PERSON OR ENTITY, OR ASSERT A CLAIM IN A REPRESENTATIVE CAPACITY ON BEHALF OF ANYONE ELSE IN ANY LAWSUIT, ARBITRATION OR OTHER PROCEEDING.

TO THE EXTENT ALLOWED BY LAW, YOU WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY LAWSUIT, ARBITRATION OR OTHER PROCEEDING.

A. We reserve the right in our sole discretion and at any time and for any reason, to modify or discontinue any aspect or feature of the Sites or to modify these Terms. In addition, we reserve the right to provide you with operating rules or additional terms that may govern your use of the Sites generally, unique parts of the Sites, or both (“Additional Terms”). Any Additional Terms that we may provide to you will be incorporated by reference into these Terms. To the extent any Additional Terms conflict with these Terms, the Additional Terms will control.

B. Modifications to these Terms or Additional Terms will be effective immediately upon notice, either by posting on the Sites or by notification by email or conventional mail, and shall, to the maximum extent permitted under applicable law, govern your past, present, and future use of the Services and apply to all disputes, including those arising prior to us providing notice of such modificiations It is your responsibility to review the Terms and the Sites from time to time for any changes or Additional Terms. Your access and use of the Sites following any modification of these Terms or the provision of Additional Terms will signify your assent to and acceptance of the same. If you object to any subsequent revision to these Terms or to any Additional Terms, you may terminate your Membership as provided in Section 12(B) above or, if you do not have a Membership, your only recourse is to immediately discontinue use of the Sites and/or Services.

Software related to or made available by the Sites may be subject to United States export controls. Thus, no software from the Sites may be downloaded, exported or re-exported (i) into (or to a national or resident of) Cuba, North Korea, Iran, Syria or any other country to which the United States has embargoed goods; or (ii) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Deny Orders. By downloading any software related to the Sites, you represent and warrant that you are not located in, under the control of, or a national or resident of, any such country or on any such list. The parties specifically disclaim application of the Convention on Contracts for the International Sale of Goods.

A. Any delay or failure on our part to exercise or enforce any rights under these Terms to which we may be entitled shall not, in any event, be construed as a waiver of the right and privilege to do so at any subsequent time. You irrevocably agree that you waive any and all rights to injunctive or other equitable relief. The section headings used herein are for convenience only and shall not be given any legal import. If any provision of these Terms is held to be invalid or unenforceable, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms which shall remain in full force and effect.

B. These Terms (including the Privacy Policy and any Additional Terms incorporated by reference) constitute the entire agreement of the parties with respect to the subject matter hereof, and supersede all previous written or oral agreements between us with respect to such subject matter.

C. You may not assign these Terms or assign any rights or delegate any obligations hereunder, in whole or in part, without our prior written consent. Any such purported assignment or delegation by you without the appropriate prior written consent will be null and void and of no force and effect. Apartment Therapy may assign these Terms or any rights hereunder without your consent and without notice.

Effective: April 9, 2024